CRM/Data Specialist (15Months)

[Job Description]

1. The technical Subject Matter Expert on all Veeva Platform modules and functionalities

- Acts as the Go-To-Expert for Bayer enabled modules and functionalities (e.g. Veeva CRM, Veeva Align, Consent Capture & Management, DMAC) and is able to train relevant stakeholders (e.g. Sales, Marketing, Medical).

- Monitors the usage and Is responsible for the continuous upskilling of relevant stakeholders regarding functionality, optimal usage including correct use of functionalities, release changes and best-practice processes.

- Responsible for testing new features / functionality enhancements in every monthly Global release

- Supports uploading or creation of Customer Surveys into the Veeva CRM environment and prepares & converts raw data into a format needed by relevant stakeholders for further analysis...

- Shares any success of approaches, makes suggestions on process and functionality improvements to the APAC IMCM/ Data Steward Community.

- Aligns on Veeva configuration aspects with APAC Customer Engagement Excellence and IMCM teams.

2. The expert on Multi Channel Cycle Plan (MCCP) execution

- Informs, trains and aligns with all stakeholders on optimal MCCP preparation, uploading, execution, monitoring and deviation management.

- Monitors the MCCP attainment rates by individuals, teams

3. Drives expert reporting solutions and sets APAC Performance Standard expectation

-Informs, trains and aligns on APAC aligned Key Performance Indicators, definitions, algorithms/formulas  and minimum standards with all stakeholders

- go-to person for ad-hoc report creation where globally available solutions do not suffice.

4. Assures Quality of People, Customer and Product Data (Medical & Commercial)

- Dominates at expert level all relevant and available Bayer data, reporting standards, governance processes and dependencies.

5. Complies with local regulations, industry and Bayer’s code of conduct at all times.

[Qualifications / Requirement]

- University / Bachelor degree

- Pharmaceutical CRM/Data experience preferred

- Prior Veeva Administrator and/or Veeva Align Certifications a significant advantage

- Experiences on reporting solutions (e.g Tableau report) preferred

- Advanced Excel skill

- Ability to communicate in English (oral and written)

- Strong interpersonal / relationship building skills

[근무조건]

근무 형태: 계약직

근무 요일/시간: 주 5일(월~금)

근무 지역: 서울 영등포구 여의도동

급여: 회사내규에 따름

[문의사항]

전화: 02 - 829 - 6511
E-mail: yeonsoo.kim@bayer.com

[기타 안내사항]

- 면접은 서류전형 합격자에 한해 개별통지 합니다

- 국가보훈대상자와 신체장애자는 관련서류 제출시 관계법에 따라 우대합니다

- 남자는 병역필 또는 면제자로 해외출장에 결격사유가 없는 자를 모집합니다

- 제출하신 서류는 일체 반환하지 않습니다.

- 입사지원서 내용에 허위사실이 판명될 경우 입사가 취소될 수 있습니다.

- 신체적 조건과 출신 지역, 혼인 여부, 재산, 구직자 직계존비속 및 형제자매의 학력, 직업, 재산과 관련된 정보는 지원서류에 포함하지 마십시오. 

(단, 바이엘코리아에 재직 중인 가족이 있을 경우, 회사가 공정한 채용을 위한 조치를 취할 수 있도록 입사지원서를 통해 사전에 고지해 주시기 바랍니다.)