[Bayer CropScience] Customer Service

[Job Description]

•       Effectively manage customer service activities from Sales order management, order fulfillment and billing tasks including rebate & customer master management to resolve all customer requests, engaging other internal functions as needed
•       Ensure that work is completed efficiently, accurately and according to standard operating procedures for successfully completing assignments or tasks
•       Standard and harmonize the sales related procedures (sales order, return, sample process) for all business divisions in accordance with company & group guidelines
•       Act as the interface and communications link between Sales and Finance and Production planning to meet sales demands
•       Maintain sales view in material master to be properly posted into the system and actively support all kind of changes in customer service process
•       Provide regular reporting for sales department to monitor and measure the performance including management of sales dashboard in all of sales areas and support short/mid/long term based scenario development for new sales projects for quick and proper decision
•     Monitor KPIs to ensure that customer service and financial targets will be achieved 

[Qualifications / Requirement]

 Professional experience/skills:

•       Minimum 2years  working experience in a Customer Service of Sales role, preferably in the agricultural industry and / or Supply Chain Planning / manufacturing and warehouse distribution environment.
•       Good communication and harmonization skill with other related business partners
•       University degree in academic careers
•       Good communication skill

Tools:

•       A working knowledge of MS Office and the various packages therein
•       SAP, APO (in particular MRP), Balanced Scored Card

Language:

•       Good communication of English in writing, reading and speaking

[근무조건]

근무 형태: 정규직

근무 요일/시간: 주 5일(월~금)

근무 지역: 서울 영등포구 여의도동

급여: 회사내규에 따름

[문의사항]

E-mail: yeonsoo.kim@bayer.com

[기타 안내사항]

- 면접은 서류전형 합격자에 한해 개별통지 합니다

- 국가보훈대상자와 신체장애자는 관련서류 제출시 관계법에 따라 우대합니다

- 남자는 병역필 또는 면제자로 해외출장에 결격사유가 없는 자를 모집합니다

- 제출하신 서류는 일체 반환하지 않습니다.

- 입사지원서 내용에 허위사실이 판명될 경우 입사가 취소될 수 있습니다.

- 신체적 조건과 출신 지역, 혼인 여부, 재산, 구직자 직계존비속 및 형제자매의 학력, 직업, 재산과 관련된 정보는 지원서류에 포함하지 마십시오. 

(단, 바이엘코리아에 재직 중인 가족이 있을 경우, 회사가 공정한 채용을 위한 조치를 취할 수 있도록 입사지원서를 통해 사전에 고지해 주시기 바랍니다.)